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Terms, Conditions, Disclosures and Disclaimers
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Terms And Conditions of Redemption
All Just Rewards Certificate Awards must be redeemed before the expiration date listed on the certificate; normally, this is one year from the date of Award issue.
When choosing an event, please keep in mind that you must allow at least 30 days for processing of your certificate. As such, only events taking place 30 or more days from your date of redemption are available for redemption.
You will receive a confirmation that your certificate redemption request has been recieved within 48 hours of submission. Should there be any problems with your redepmtion request, you will be notified at that time.
All events available for redemption are based on both acommodation and event ticket availability. As such, it is important to note that availability can be exhausted from time to time. While we will make every effort to fill your award package with your first redemption choice, there are rare instances where this is simply impossible. Should this occur, you will be promptly contacted by one of our Customer Satisfaction Representatives and given the opportunity to redeem your certificate for a different event. As such, please do not make plane or other travel arrangements until your redemption has been confirmed by a Just Rewards Customer Service representative.
Additional charges will apply for addition nights and/or tickets, and are subject to availability.
Your tickets and accommodation information will arrive within one week of the event, unless otherwise advised, and will be sent to your provided address via Fed-ex mail. A signature will be required for delivery of this package.
All Just Rewards Certificates are individual awards and are not valid for group travel. We ask that you redeem no more than two awards for an individual event or vacation.
The Just Rewards Customer Satisfaction and Support Center at 1-800-700-1357 is open Monday through Friday 9AM - 6PM and can help you with questions ranging from the validity of your certificate through the status of your order. Furthermore, the Support Center can also assist you finding an event to attend, should you have trouble deciding what to redeem your certificate for.
Cruise Awards
Cruise Awards must be both redeemed and completed before the expiration date listed on the certificate; normally, this is one year from the date of Award issue.
Travelers are responsible for transportation to and from the port of departure. Additionally, port charges and all personal incidental charges-- such as telephone calls, soft drinks and alcoholic beverages, medications, doctor visits, tips and gratuities, services rendered, parking and optional excursions-- are also the responsibility of the traveler/s.
Documentation confirming your cruise award vacation will be sent to you approximately 30 days before the confirmed sailing date, unless otherwise advised, and will be sent to your provided address via Fed-ex mail. A signature will be required for delivery of this package. This documentation is required for cruise embarkation, so please make sure you receive it before leaving for your cruise.
U.S. and Canadian citizens need proof of citizenship (passport or certified copy of birth certificate with photo identification). Any guest traveling without proper documentation will not be allowed to board the vessel, and no refund of the cruise fare will be issued.
Additional restrictions may apply to your specific vessel, cruise, and/or ports of call. Please see the vacation/cruise itinerary for additional details, or contact the Just Rewards Satisfaction and Support center at 1-800-700-1357 with any questions.
Additional Disclaimers
Just Rewards reserves the right to change the Terms and Conditions of Redemption at any time, without notice.
Please see your individual reward certificate, flyer, brochure, redemption material, online redemption selection pages, or other provided material/s for additional terms and conditions which may apply to your specific award.
Legal Disclosures
The Just Rewards Certificate Redemption Center is acting as intermediary and agent for suppliers in selling services, or in accepting reservations or booking for services which are not directly supplied by this company such as hotel accommodations, group transportation, meals, tours, event tickets, cruises, etc. This company therefore, shall not be responsible for breach of contract of any intentional or careless actions of omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you, your travel companions or group members. We shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical construction difficulties, diseases, local laws, climactic conditions, abnormal conditions or developments or any other actions, omissions, or conditions outside the company's control.
By embarking upon travel, the traveler/s voluntarily assume/s all risks, and is advised to obtain appropriate insurance coverage against them. Your retention of tickets, vouchers, or booking after issuance shall constitue a consent to the above and an agreement on your part to convey the contents here to your travel companions or group members.
By engaging the company and making deposit and/or full payment and/or confirming reception of redemption confirmation for the package arrangement/s specified, acknowledges the position of the company as stipulated by the foregoing, and agrees to hold the company blameless in making the arrangements on his/her behalf, provided same shall be made through generally acceptable suppliers at the time of engagement, and further agrees that restitution of damages, if any are claimed, shall be sought directly for the suppliers. The client also agrees to the terms and conditions of the tour and services as set forth by the suppliers.
Intellectual Property Disclaimer
The terms, including keywords and/or phrases, as well as all associated graphics and/or logos, are registered trademarks of their respective companies and/or affiliates and are used herein for factual description purposes only. We are in no way associated with or authorized by these companies and neither them nor their affiliates have licensed or endorsed us to sell goods and/or services in conjunction with specific events.
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